In which type of management structure are all decisions made at head office?

• Franchise
• Sole trader
• Centralised
• Decentralised

What does "CV" stand for?

• Career vacancy
• Company value
• Curriculum vitae
• Casual volunteer

What type of heirarchy is shown in the diagram below?

• Tall
• Flat
• Pyramid
• Narrow

What shape is a typical business heirarchy diagram?

• Pyramid
• Diamond
• Star
• Circle

In a business heirarchy, who is responsible for establishing short-term targets to achieve the long-term plans set by directors?

• The managing director
• Operatives
• Shareholders
• Middle-management

Which of the following is a benefit of having motivated staff?

• Higher productivity
• Higher staff turnover
• Higher wages
• Higher recruitment costs

Why might a business require additional staff?

• To cope with increased orders
• Higher local levels of employment
• To handle the logisitics of closing branches
• To improve the recruitment process

In a business heirarchy, who is in overall charge of the business?

• The Chief Financial Officer
• The Heath and Safety Executive
• The Managing Director
• The Shareholders

What type of heirarchy is shown in the diagram below?

• Tall
• Flat
• Pyramid
• Narrow

Which of the following is an advantage of a centralised management structure?

• All staff feel empowered to make decisions
• There is a clear chain of command
• Rapid response to changes in local market conditions
• Improved motivation amongst remote workers