What is one of the key consequences of high-quality products or services for a business?

  • Improved customer relations and increased market share
  • Inconsistent product pricing
  • Continuous price reductions
  • Ignoring customer feedback

What role does feedback from customers play in maintaining good customer service?

  • It can identify areas for improvement and help businesses meet customer needs
  • It has no impact on customer service
  • It increases customer complaints
  • Influencers will be more willing to promote products and services

What is the key benefit of a business choosing a supplier with competitive pricing and high quality?

  • Higher costs and lower profits
  • Enhanced reputation and customer satisfaction
  • Inconsistent product availability
  • Decreased demand for the business's products

What is the main advantage of using JIT stock management?

  • Higher stock holding costs
  • Reduced risk of stock obsolescence
  • Slower response to customer demands
  • Maintaining large safety stocks

What is the main disadvantage of JIC stock management?

  • Increased efficiency in production
  • Vulnerability to disruptions in the supply chain
  • Lower carrying costs
  • Encouraging waste and overproduction

How can supplier reliability impact a business?

  • It has no impact on business operations
  • It can result in consistent and on-time deliveries
  • It can lead to increased costs for the business
  • It guarantees low product quality

In job production, what is the typical batch size?

  • Large quantities
  • Medium quantities
  • Small quantities
  • Continuous, without batches

Which of the following best describes flow production?

  • Customising products for each customer
  • Making products in small batches
  • Continuous, high-volume production of standardised items
  • Stopping production between each unit

What is the overall goal of combining JIT and JIC strategies in stock management?

  • Maximising waste
  • Minimising customer satisfaction
  • Achieving a balanced approach that reduces waste and mitigates supply chain risks
  • Ignoring inventory management

Which of the following is considered a form of waste in lean production?

  • On-time production
  • Overproduction
  • Large inventories
  • Reducing defects