BusinessStudies.net - GCSE Revision for AQA Business Studies
Business Operations
3.1 Production Processes
3.2 The Role of Procurement
3.3a The Concept of Quality
3.3b Measuring Quality
3.4a Good Customer Service (Part 1)
3.4b Good Customer Service (Part 2)
End of topic quiz
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1. Business in the Real World
2. Influences on Business
3. Business Operations
4. Human Resources
5. Marketing
6. Finance
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